COVID-19 Guest Information

Please take the time to read through this information in order that you can feel safe and secure during your stay at Maglona Holiday Cottage.

Booking and arrival

The accommodation can sleep up to 8 people in 4 bedrooms. Guests must follow the Welsh Assembly Government legislation in force at the time of their stay, e.g. whether your guest party must comprise individuals from the same household or whether it can be shared by two separate households. You must not travel to the accommodation if anyone in the guest party has symptoms of the COVID-19 virus, i.e. a persistent cough, fever, a loss or change in their sense of taste or smell.

Our professional cleaning contractor has requested extra time in order to fully prepare the accommodation for your safe visit. Therefore, we ask that you arrive no earlier than 5pm on the start of the stay and leave by 10am on your day of departure.

On the day you start your holiday, please contact Nest on 07970 545885 for the PIN number for the key safe which houses the key to the accommodation. The use of the key safe ensures social distancing.

Cleaning

The accommodation is thoroughly cleaned and all linen and consumables removed and replaced before each new occupancy. This includes items such as cleaning products, and tea/coffee/sugar sachets. Cutlery and crockery is cleaned between guests and frequently touched items are disinfected, e.g. door handles, light switches, TV remote.

In order to reduce the risk and cleaning required, we are not providing towels and some soft furnishings have been removed, e.g. scatter cushions, throws. We have also removed the books and DVDs that were previously in the accommodation for our guests to use.

Following the guidelines we will be leaving crockery and cutlery for the number of guests staying at the property. We would ask that all cutlery and crockery used is washed in the dishwasher prior to vacating the property. Please note that we will provide a number of dishwasher tablets for your use during your stay in the welcome basket.

There is a washing machine and tumble dryer in the property. The tumble dryer requires the drawer to be emptied and the filter to be cleaned after every use. Please note that we will not be providing washing tablets.

On the day of departure, please strip all bedlinen from the beds and leave in the room.

COVID-19 symptoms

We kindly ask that you observe the COVID-19 guidelines which have been put in place by the UK Government, Welsh Assembly Government, local Councils and businesses in order to have a safe and enjoyable stay and to protect the Welsh hospitality and tourism industry.